Here you can find the most frequently asked questions! If you have any others please do not hesitate to contact us at hello@impersonateme.com.

FAQ

If you need to adjust your order, please send us an email within 1 hour of purchase and we will make the necessary changes.

We draw all animals and all breeds, including Afador, Affenhuahua, Affenpinscher, Barbet, Basenji, Bassador, Cairn Terrier, Cane Corso, Dachsador, Dachshund, Dalmatian, English Cocker Spaniel, English Foxhound, English Setter, Field Spaniel, Finnish Lapphund, Finnish Spitz, German Longhaired Pointer, German Pinscher, Hamiltonstovare, Hanoverian and many many more!!

Yes. We ship globally with local fulfilment hubs in the USA, Europe, and Australia.

Yes absolutely! Please send additional photos to Cecilia hello@impersonateme.com along with your order number and we will ensure your artists sees them all.

Shipping times will increase over the holiday period.

If you need delivery for the 24th December, this years cut off is Thursday 3rd and for express shipping it is Sunday 6th.

Our orders often arrive sooner than this but to be as conservative with our estimates as possible we have chosen earlier dates this year. Gift Cards are are also available here.

Our average delivery time is 9-14 days.

US ORDERS: 3-5 days design + production time and 4-9 days for delivery. Your order will normally arrive in 7-21 days.

AUSTRALIA: 3-5 days design + production time and 4-9 days delivery. Your order will normally arrive in 7-21 days.

EUROPE: 3-5 days design + production time and 7-16 days delivery. Your order will normally arrive in 9-22 days.

MIDDLE EAST: 3-5 days design + production time and 7-18 days delivery. Your order will normally arrive in 9-24 days.

SOUTH AMERICA: 3-5 days design + production time and 7-18 days delivery. Your order will normally arrive in 9-24 days.

When your order ships we will send a tracking link. All orders are tracked and insured.

Yes we do. If you would like to work with us please send details to hello@impersonateme.com and our influencer manager will take a look!

We remove the background before starting work so all of the focus is on your pet!

We review events on a case by case basis. Please send details through to hello@impersonateme.com

Yes! For additional pets, click here. To add an extra human, click here.