Shannen C.
I never received my portrait in the mail, and they supplied a totally different tracking when I asked why I had not gotten it yet.
I have been emailing for a few days with no response when asking to either get a replacement mailed or my money refunded.
I was a repeat customer. It is such a shame that this is how the situation is being handled.
Erika T.
Extremely happy with the finished product! Would definitely recommend to others.
Thank you
Kaitlyn C.
The most beautiful portrait ever! Could not be more happy with the result. Such an accurate and meaningful piece.
Cayla B.
Looked nothing like the dogs. Tried to get them to fix it and communication was very poor. They sent revisions but still didn’t listen to what I asked them to change. Couldn’t give it as the gift I had planned.
Suzanne H.
I originally ordered this for my son & his wife as a Christmas gift but a week before, they had no choice but to put their dog down, so this became a memorial as well. The picture was amazing & they will treasure it forever. Thank you!
Isabel L.
I loved how quick I received my portraits! They were beautiful and detailed. Love them, thank you!
Andy B.
It came out perfectly!!!! We love it so much!!!
Nes
I’ve ordered from here twice, one from Christmas of 2021 and this Christmas 2023. I’m so impressed everytime, these portraits make me cry tears of joy. The first one was for my mom and it was beautiful, this one is for a friend and I bet they’re gonna love it so much. These are so worth it especially for passed pets. Buy one if you love your pet!!!
Luke G.
I asked the artist to incorporate two separate pictures into one combined painting of my two dogs and it couldn’t have turned out better! It was absolutely flawless and I’d recommend to absolutely anyone. Loved it!!!
Rebeca A.
I adore my portrait! The artist was incredibly patient and managed to capture my dog's unique scent, which was the most crucial aspect for me.
Justin S.
A family friends pet had to be put down while they were out of town. I felt so bad for them and not being able to say goodbye. I had used ImpersonateMe in the past. I contacted them sent them a picture and with in two week I had delivered a memorable piece that will live forever
Cody L.
paid over $100 for custom dog portrait and they can’t provide me any updates on my order after a month, unresponsive to emails, big regret.
Sophie T.
Nice picture! I am very satisfied with my purchase !
Debra S.
I have already made 6 of them and it is nice to remember our loved ones who are members of our family.
Poorvi G.
We love this little addition to our home. It makes our dull walls so bright. And looks so realistic
meg m.
This is a most accurate and loving depiction of Gizmo,who was my daughter Rebecca’s constant companion for the past 16 years. Though he will be missed immeasurably this picture will serve as a constant reminder of Rebecca’s “only child” thank you.
Laura W.
Always amazing portraits. I've bought several !
Nick A.
I have done 2 pictures with them and love both highly recommend!!!
Chelsey T.
I was happy with the results. I was actually waiting for the email to approve or change the drawing, but never got that. I was a little disappointed in that sense, but I do like the drawing. Thank you
Mia K.
I was absolutely shocked with the results, so beautiful I love it!❤️
Hailey C.
The illustration was great but highly recommend contacting them prior to ordering if you have certain accommodations.
This was a gift and they sent the wrong background, when I messaged them they sent an automatic reply and I have yet to hear anything back after multiple attempts. Just poor communication and customer service.
Joel F.
This is the 6th image we've ordered for friends whose pet passed away. While we are ultimately happy with the end product, it was not as smooth as previous orders. We paid for expediting the order, but the order was delayed over a week and did not ship until I contacted the company. They did refund me for the expediting. Overall we're still happy with the work impersonate me provides.
Rachel A.
Bought the picture for a friend who lost their dog after 16 years. It meant a lot seeing her get something so nice to remember him by. Much better than expected. Something I would want when one of mine crosses the rainbow bridge.
Kelly F.
Beautiful likeness! Thank you.
Danica D.
some of the worst service I have ever had. This company is located in Phoenix, Arizona, and I live in phoenix. It took them over two weeks to get the package to me, which makes no sense. The girl who I tried to message kept sending me automated messages for a week. honestly could have been better
Steven S.
Beautiful portrait!! Well made and a nice addition to my living room.
Adrienne H.
I commissioned (as a third picture) a photo of a friend's dog that had passed away. The prior two experiences were excellent, with both pieces of artwork being excellent likenesses. This third commissioned artwork was a very poor likeness, with obvious and substantial defects to proportion and shape to the face, muzzle and nose. I immediately emailed to express my great disappointment. The picture was redone, with a different, but equally unacceptable quality of reproduction. I again wrote to discuss this and was told it would be done a third time. I requested, at that point, that a refund be issued as the time to gift the item had passed. I was told a refund would not be issued as it is a "custom" project, but would be redone and I'd be promptly contacted with a third version. That was May 8th. I have never heard anything since. I have contacted my bank to dispute the charge.
Ally B.
I have ordered before, my mom loved it so much! So once we moved she wanted all 3 of our dogs in the big ones for their dog room This company is very personal and makes sure you like the portrait before putting it in production! LOVE LOVE LOVE!!!!!
RYan R.
ImpersonateMe customer service was outstanding. Small issue with original portrait and they resolved it. New print is fantastic. My second order with ImpersonateMe
Steven B.
I bought the framed portrait, but it showed up without the frame. After sending a message to the customer service representative it was taken care of immediately.
And I LOVE the portrait!
Elyse L.
never received it
Lori R.
The portrait of the dog that belongs to my son, and my future daughter-in-law turned out, absolutely fantastic! I am extremely happy with it. Customer Service is top notch and the product is excellent.
Lori R.
jessica c.
It came in pretty fast and was fairly easy to put together. Plus, it's a great addition to the house!
Bianca W.
Absolutely amazing. I got this as a gift for my boyfriend for his birthday. He's had his dog for 9 years and got him while in the Marines. Odin, the pup, has been by his side through so much. This photo by Impersonate Me was PERFECT. It had my boyfriend in tears when he opened it. Very sweet and I am so impressed. I want to get photos done of ALL of our pets hehe thank you so much❤️
Schevanya D.
I absolutely LOVE my art. We have recently found out that our fur baby has a growing tumor and I wanted to have something at home and on our walls to remember him FURever with my favorite picture of him. Thank you soooo MUCH ❤️
Zach P.
Turned out perfectly, looks so darn good! Girlfriend loved it!
Assunta O.
Didn’t match the picture I gave. The dogs fur was darker than the picture I sent
Maggie M.
So happy with the photo of my mums dog and she loved it
Carlos G.
Really well done! Loved it
evette h.
Portrait is exactly like my doggie. I can't wait to get it framed in as a matter of fact I think I will have a portrait done of my other doggie. :)
Jenifer L.
This was so easy to do!!! Pardon the glare in my photo- the actual print is outstanding.
Zoe L.
What a quick and easy gift!! customer service is outstanding and shipping was so fast!! Thanks so much Guys!!!!
Dana L.
Bought this as a gift for a family that lost their pet. The second the photo was opened, they all cried. It was perfect. Will order more in the future.
Kristen K.
Great photo to remember my dog by! Thanks for capturing her individuality!
Milly W.
So happy, loved it
Lloyd W.
Very pleased with my photo. Very quirky
Erin C.
I got this for a friend of mine whose dog tragically passed away. Her reaction was priceless and we both broke down in tears when she saw it! Thank you so much for giving her the best gift of her sweet boy
Tara T.
What a beautiful remembrance of our doggy best friend. It made us cry.
Debbie K.
My daughter loved the portrait
Caitlin H.
Fantastic artwork- Sunny passed away last month and this piece makes it feel like he’s still with us❤️
Ginger M.
These came out so perfect! Love the detail and their eyes are so spot on!
Allison L.
Looks just like my dog
Tamara A.
Omg when I first opened it I was so surprised on how beautiful the work they did. The details are right on point.
I will order more from them. Amazing work
Megan P.
Loved it! Great artist!
Nancy C.
Wonderful likeness! Delivered promptly. Would definitely use again!
Maura L.
Great!! Looks just like the photo I sent. I’d definitely recommend and order again!
Bridget M.
Ordered this for our sweet neighbors who lost their sweet Bowser! Very impressed with how the photo turned out to the point I cried when I saw it. Very fast shipping. I’ll definitely be placing another order!
Tori T.
I got one for my mum of her dog Rome and she loved it so much and brought back memories before he passed.
Emily F.
Absolutely loved how this turned out!
Kathy F.
Communication from this company is virtually nonexistent. I paid to “skip the line” but my order still took several weeks to arrive. I also paid for digital files which were never sent. When I emailed (several times) responses took weeks and never fully addressed my questions or concerns. There are plenty of other companies out there doing the same exact thing, likely in a more professional manner.
Abby F.
I really loved how it turned out. Always better than I imagined. You are all very talented and I will definitely be ordering from you again in the future!
Tony M.
Easy to order. Good communication. The bigger prints look better than the smaller sizes. Easy service to use.
Sean B.
Makes us smile every time we see him :-)
Katy G.
My pictures turned out so adorable! I feel like they captured the essence of my sweet doodle so perfectly!!
Mary M.
Beautiful gift
This purchase was made by by granddaughter for her Aunt who absolutely adores her dog. She loves loves loves her portrait. Beautiful job
Thank you
Katherine E.
Painting looks exactly as the photo for inspiration. Very happy with the results!!!
Olivia S.
I ordered a photo of my 10 year old English bull dog and this is this photo I received of someone else’s golden retriever -.-
Kelly D.
Absolutely love the fantastic drawing of Nessa for my daughters Christmas present. Very detailed and accurate, well packaged for delivery, will definitely use your website again in the future
Vicki L.
I like the detail and the size of the dog.
Jason Z.
Absolutely LOVE how they captured the playful nature of our beloved Jiggs!! This was a Christmas gift for my wife and, needless to say, she melted when she saw this portrait. We will definitely look to order another one in the future. GREAT job!
Kay P.
I think the artist did a great job with the photos they were given! My parents loved this for a gift.
Alexa P.
I ordered this as a gift for a friend for Christmas and due to the holidays it took a while to get to her. However, it came out better than I anticipated it to and I can’t wait to get one for myself!
Charlotte D.
I received the image before Christmas but had paid extra for an electronic copy as well. I emailed the company more than two weeks ago to ask if they could send through the electronic version and aside from an auto response have had no acknowledgement that I paid for something I never received. Right now I’d be happy to just get either a refund for the electronic image I paid for or the image to be sent directly to me. I know it’s a busy time over Christmas but I do think the customer service I have been provided has been terrible.
Allie W.
Absolutely perfect image of my boys!
Matt M.
Exceeded all of my expectations, it really does look exactly like my dog. Took a little while to get delivered (a little over a month), but that is to be expected with the holidays. Highly recommend!
Sara W.
Perfect photo of my 16 year old dog! We love it! I sent 2 photos and some details about him and it turned out great. Quick process and we got it right before Christmas to wrap and stick under the tree. Thank you!
Lucy M.
Hi! The picture of my greyhound Wanda was a present for my parents and they love it! You can tell it is an illustration of her and it does look nice. However, because she's a black dog, it was difficult to see her features and her snout and it was more like a silhouette of her. I understand it's difficult because of her colour, but I was just a little disappointed with the fact that you couldn't see any of the definition in her face, which does appear in the photo I sent you.
Amelia N.
Such an easy way to surprise your loved ones, this was the best Christmas present idea and it came out amazing. Would highly recommend.
Laura H.
The photo I received was drawn beautifully. However the one thing I did not like was that there was way too much white space compared to the size of the dog. If I were to ever get another photo done I would request not to have a big amount of open space. Still very nice work though.
Kris S.
I wrote this company within three hours of placing my online order, asking to cancel. They had not, at that point, assigned, produced or shipped anything. After ignoring multiple emails from me, they refused to reverse the order and refund my money. Now, they want me to review a product I have not received - either by digital file or shipping. This is completely unacceptable.
This company gets 0 stars from me. I still want and deserve a refund.
Ekatarina L.
I reached out to customer service about the issue I have and no one has emailed me back in almost 2 weeks.
Abigail L.
My personal “impersonate me” turned out fabulous! I received it in a very reasonable amount of time and it looks exactly like my fur pup. Definitely recommend for any pet lover!
Bonnie A.
You did such a great job! Thanks
Mandy A.
Awesome job! Such a great memory of our pet
MARK Z.
The finished product is beautiful. The artists did a fantastic job capturing our dog from the pictures I provided, my wife is going to love it!
Emma D.
Looked just like my pup. It’s going to make the best Christmas gift
Caitlyn L.
So cute and accurate. I love my portrait and they are an AMAZING price!!
Zoe K.
The drawing turned out perfect and so cute. It was a gift for my mom and she loves it.
Sidenote: our dog was groomed so now looks nothing like the drawing lol
Joseph L.
Unreal! This may be the best gift i have ever given. These photos are to die for, i am so grateful for this company, their art is phenomenal.
Melodie C.
Perfect gift for someone who lost a friend
Teall R.
Beautiful work!
I'm sure my partner will love it when he opens it on Christmas.
Sharon W.
it will be a great christmas present for my daughter
Crystal T.
Great buy. Very happy with the product but also the customer service and shipping time. Thank you IMPERSONATE ME
Staci H.
My daughter loved the picture of Marci! It’s hanging in her house. Thank you for doing such a great job!